Hi, there!

I'm Smita Allerson.

Professional Experience

Assistant Director of Admission and Financial Aid

• Recruit from a primarily diverse caseload of ~250 prospective students, read applications, document detailed interactions, maintain highly personalized contact, and develop meaningful relationships with students and families to promote enrollment and positively represent the school.
• Travel to high schools, college fairs, and individual visits to represent the university, present at admissions and financial aid information sessions, and collaboratively deliberate with team members to strategically increase out-of-state enrollment.
• Prepare financial aid awards and revisions for all new incoming students, review and explain aid with families, and act as a knowledgeable financial aid expert for the admissions team.
• Prioritize time and responsibilities to effectively serve prospective students, collaborate with colleagues, and complete projects in a timely manner.

Operations Manager

• Managed a team of 7 tax professionals by monitoring employee productivity and optimizing procedures to reduce costs and create a cohesive workplace environment.
• Coached and mentored employees on client interaction, organization, and process management resulting in a 30% increase in product output.
• Analyzed previous business data to create targeted strategies for future client acquisition, redeveloped the pricing structure, redesigned the company website, promoted the business through social media, and devised a holistic business growth strategy resulting in a 21% increase in revenue.

Assistant Director of Enrollment

• Initiated communication and built relationships with 900+ prospective students each year through telephone, email, social media, and handwritten correspondence to promote the school and encourage students to enroll.
• Effectively educated students and parents on admissions requirements, tracked student application progress, and guided students through the financial aid and enrollment process resulting in the highest enrollment term in SCAD history.
• Served as primary financial aid advisor for incoming students by explaining the institutional, state, and federal financial aid processes to assist families in understanding the financial aid options available.
• Provided excellent customer service by acting as the “one-stop shop” for student inquiries, and communicated with other departments as necessary to provide accurate information and solutions.

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